Having problems downloading the Happy Hearts app? Let's check a few things!
Do you have a compatible device?
The Happy Hearts app supports iOS 15.1 or higher (for iPhone) and Android 8 or higher (for Android). If you click one of the links below on your smartphone or search for "Happy Hearts" in the Apple App Store or Google Play store, you should be able to download the Happy Hearts app. If you receive an error message that says your device is not compatible or you don't have a smartphone, please click here.
- iPhone: Search the Apple App Store
- Android phone: Search the Google Play Store
Forgot your Apple ID or password?
Don't worry - you're not the only one. Here are the instructions for finding out your Apple ID and resetting your Apple ID password.
Do you have a strong internet connection?
If your Wi-Fi or cell service is showing low bars (weaker connection), please move close to the router or go to a location where you have a stronger signal before trying again.
Do you have enough storage available on your phone?
If your phone is completely full, you won't be able to download new apps. Please open up some storage on your phone by removing items you no longer need, then try again.
Is your phone set to a different country/region?
The Happy Hearts app is currently only available in the US App Store.
Still need help? Reach out to us at support@happyhearts.com and include the following details:
- Username (email or phone number):
- Phone type (iPhone/Android):
- Details about the problem you're experiencing: