We are happy to introduce our AI heart health assistant feature Joy in the Happy Hearts app! Joy was created by Happy Hearts to help you understand your blood pressure and heart rate readings, trends, and possible contributors to give general guidance for your wellness and heart health.
Where do I find Joy?
Joy can show up in several places around the app. You can access it through:
- At the bottom of the screen, when you tap on “Ask about your health.”
- In “Reports”, when you Explore and click “Discuss with expert.”
- After taking a blood pressure reading.
What type of heart-related questions can I ask?
You can ask Joy questions such as:
- What does this blood pressure reading mean?
- Which category does my reading fall into?
- How does this reading compare to the last reading I took?
- What next steps should I take after a high blood pressure reading?
- Which factors can contribute to high readings?
Why does Joy sometimes show loading dots before answering?
That's Joy thinking. Dots appear while generating a response to questions. It usually takes just a few seconds for a response.
Does Joy remember past conversations?
Sessions with Joy will start fresh upon opening, with focus on a new conversation, and past conversations can be referenced when it’s relevant to the topic at hand. Previous chats can also be accessed through “All chats” in the top left corner, which shows past conversations in reverse chronological order. Joy is additionally using your in-app data, such as recent readings, to personalize answers within a session.
What are the suggested questions at the bottom of Joy's responses?
Those are quick-reply suggestions. They are follow-up questions Joy offers to keep the conversation going. Tap one to ask the question, or type your own in the reply box.
Can Joy replace my doctor?
No. Joy is a virtual assistant, not a live clinician, that is designed to increase your awareness, education, and empowerment around your general wellness and heart health. While Joy can flag situations that may need professional attention, Joy cannot make a diagnosis, offer treatment guidance, or make medical decisions. It also can't provide information on starting, stopping, or adjusting medications. For urgent or serious concerns, or anytime you need medical advice or care, you should contact your doctor, pharmacist, or another qualified healthcare professional. Joy is powered by an artificial intelligence (AI) system that reviews the health data entered by you in the Happy Hearts app to give you relevant, personalized information.
Can Joy help with emergencies?
No. Joy is not designed for emergencies. If you are experiencing severe or life-threatening symptoms, such as chest pain, call 911 or seek emergency medical care immediately. For urgent concerns, contact your doctor or another qualified healthcare professional. Joy may suggest seeking care in serious situations, but it cannot monitor your condition in real time, assess rapidly changing symptoms, provide immediate or life-saving care, or connect you with emergency services.
For privacy questions regarding Joy, please visit the Joy Privacy article.
For questions about the Happy Hearts app or blood pressure monitor, please reach out to Happy Hearts Support at support@happyhearts.com.