Is my spouse or family member eligible?
Happy Hearts is available to Medicare beneficiaries who meet specific eligibility criteria. Your spouse or family member may be able to enroll if they have Original Medicare Parts A and B, with Medicare as their primary payer.
They cannot be enrolled in Medicare Advantage, PACE, or hospice. They also cannot already be aligned with another ACCESS participant for the same track within the prior 90 days.
Have them go to http://join.happyhearts.com/ and start the enrollment process in the app. They will need to provide their own Medicare information to verify eligibility. The system will check their information against CMS records.
My spouse or family member is having trouble creating an account
If your spouse or family member is having trouble with the enrollment process, they'll need to reach out to the Happy Hearts Support team directly.
This is because we take privacy seriously and adhere to strict HIPAA regulations. To protect your personal information, we can only discuss account information with the person who is or will be on the account.
We do not share your information with anybody that is not on the account, including your healthcare provider, family members, or caregivers. This ensures your personal information remains protected, and that everyone receives the care and privacy they deserve!
Still need help? Reach out to us at support@happyhearts.com and include the following details:
- Username (email or phone number):
- Details about the problem you're experiencing: